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Privacy Policy GDPR 2019

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Return Policy

In line with the Consumer Contracts Regulations you have the right to cancel your order within 14 working day(s) from the day after receipt of your goods. The goods must be returned in their original condition ( i.e. in their original packaging and unused) for a full refund including the original delivery charge. Please contact us at chuntink@partsandpieces.nl to advise of your decision to cancel so we can expect the returned goods.

Please be aware that you will be responsible for the cost of postage from sending and returning the goods ! And ensuring the goods are correctly packaged to avoid any damage/loss while in transit. On receipt we will inspect the goods (we will contact you if goods are damaged or not in original condition) assuming all is correct we will arrange for a refund to be processed.

We will issue your refund as soon as possible, in any case within thirty (30) days of receipt of goods, any refund will be by the same method originally used by you to pay for your purchase. Please note we are unable to offer a refund for goods not received or received either damaged or incomplete, our cancellation policy does not affect your statutory rights. This policy also only applies to purchases made via our company website www.parts-and-pieces.com